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Introduction
Welcome to Snooze Factory! These terms and conditions govern your use of our website and the purchase of products from Snooze Factory. By accessing our website or placing an order, you agree to be bound by these terms and conditions.
Ordering and Payment
When you place an order with Snooze Factory, you are making an offer to purchase the products in your cart. We reserve the right to accept or reject your offer. Payment must be made in full before we dispatch your order.
Product Information
We strive to ensure that all product descriptions and images on our website are accurate. However, we cannot guarantee that colors or details will be exactly as they appear on your screen due to variations in display settings.
Shipping and Delivery
We aim to dispatch orders within the specified timeframe, but delivery times may vary depending on your location. Shipping costs and estimated delivery times are provided at checkout. Snooze Factory is not responsible for any delays or issues once the order has been handed over to the shipping carrier.
Returns and Exchanges
We want you to be completely satisfied with your Snooze Factory purchase. If you are not happy with your order for any reason, you may return it for a refund or exchange within 7-10 days of receiving your order. Please refer to our Returns & Exchanges policy for detailed instructions.
Intellectual Property
All content on the Snooze Factory website, including images, text, logos, and trademarks, is the property of Snooze Factory or its licensors and is protected by copyright and other intellectual property laws. You may not use or reproduce any content without our prior written consent.
Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
Governing Law
These terms and conditions are governed by the laws of [jurisdiction]. Any disputes arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of [jurisdiction].
Contact Us
If you have any questions or concerns about these terms and conditions, please contact us at connectsnooze@gmail.com
Changes to Terms and Conditions
Snooze Factory reserves the right to update or modify these terms and conditions at any time without prior notice. Please review this page regularly for any changes.
By using the Snooze Factory website or purchasing products from us, you agree to abide by these terms and conditions. Thank you for choosing Snooze Factory!
Return, Refund & Shipping Policy
At Snooze Factory, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we’re here to help.
Returns:
You may return unused items within 10 days of the delivery date for a full refund or exchange. To initiate a return, please contact our team at connectsnooze@gmail.com with your order number and reason for return. Once your return is approved, we will provide you with a return shipping label. Please ensure the item is securely packed and returned to us. Upon receiving your returned item, we will inspect it and process your refund or exchange within 7-10 business days.
Refunds:
Refunds will be issued to the original payment method used for the purchase. You could expect the payment in 10 to 15 days from date of approval. Depending on your bank or credit card company, it may take additional time for the refund to reflect in your account. Please note that shipping charges are non-refundable unless the return is due to an error on our part.
Exchanges:
If you would like to exchange an item for a different size, colour, or style, please follow the return process outlined above. Once we receive your returned item, we will process the exchange and ship the new item to you promptly.
Damaged or Defective Items:
If you receive a damage or defective item, please contact us immediately with photos of the damage or defective items.
Final Sale Items:
Final sale items are not eligible for return or exchange unless they are damaged or defective upon receipt.
Contact Us:
If you have any further questions about our Return & Refund Policy, please don’t hesitate to contact us at connectsnooze@gmail.com
Thank you for choosing Snooze Factory. We appreciate your support and understanding.
Shipping Policy:
At Snooze Factory, we strive to provide you with the best shopping experience possible, from browsing our collections to receiving your order at your doorstep. Here’s everything you need to know about our shipping policy.
- Orders are typically processed and shipped within 4-5 business days of being placed. During peak seasons or promotional periods, processing times may be slightly longer, but we always do our best to get your order to you as quickly as possible.
- We offer several shipping options to accommodate your needs, including standard and expedited shipping. The available shipping methods will be displayed at checkout, along with estimated delivery time and costs.
- We currently offer nation wide shipping. Please not that some restrictions may apply due to international shipping regulations or logistical constraints.
- Shipping costs are calculated based on the weight of your order, your selected shipping cost will be displayed at checkout before you finalize your purchase.
- Once your order has been shipped, you will receive a shipping confirmation email containing tracking number to monitor the progress of your package as it makes its way to you.
- Delivery time vary depending on your selected shipping method and your location. While we do our best to ensure timely delivery. Please note that external factors such as inclement weather may occasionally cause delays beyond our control.
- We partner with reputable shipping carriers to ensure the safe and efficient delivery of your orders. While we strive for excellence in every aspect of our shipping process. Please understand that occasional issues may arise that are outside of our control.
- If you have any questions or concerns regarding your order or our shipping policy, please do not hesitate to contact our team. We are here to help and will do everything we can to assist you.
Thank you for choosing Snooze Factory for your needs. We appreciate your support and look forward to serving you!
Privacy Policy
At Snooze Factory, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us.
Information We Collect:
We may collect personal information such as your name, email address, shipping address, payment details, and any other information you voluntarily provide when you:
- Make a purchase on our website.
- Sign up for our newsletter or create an account.
- Contact us via email or other communication channels.
- We may also collect non-personal information such as browser type, IP address, and browsing behavior on our website through the use of cookies and similar technologies.
How We Use Your Information:
We use the information we collect to:
- Process and fulfill your orders.
- Communicate with you about your orders, account, and any inquiries or requests you make.
- Send you promotional offers, newsletters, and updates about our products and services (you can opt-out of receiving marketing communications at any time).
- Improve and personalize your shopping experience on our website.
- Prevent and detect fraudulent activities and ensure the security of our website and services.
Sharing Your Information:
- We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, fulfilling orders, or delivering marketing communications. These service providers are contractually obligated to keep your information confidential and secure.
- We may also share your information when required by law or to protect our rights, property, or safety, or that of others.
Data Security:
We implement reasonable security measures to protect the confidentiality and integrity of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Choices:
You have the right to access, update, or delete your personal information. You can also opt-out of receiving marketing communications from us at any time by following the instructions provided in the communication or by contacting us directly.
You can manage your cookie preferences through your browser settings.
Changes to This Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at connectsnooze@gmail.com
By using our website and providing your information to us, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.
Legal Name: Maya Designs
Registered Address: 4/50, Nakkirar Salai, Mogappair East, Chennai – 600037
Contact: 9941311650, 9884436905
Mail: connectsnooze@gmail.com